/ frequently asked questions

What is portal ?

portal is an artist-first platform to tokenize, showcase and trade works of art leveraging a NFT standard that's tailored to the needs of the art world. We are enabling artists to fully own the distribution of their work in order to build a more independent, transparent & equitable art market.

To learn more about portal visit our about page

What is a portal NFT ?

Every artwork you see on portal is tokenized as a unique, immutable and transparently traceable record on a blockchain, also known as Non-Fungible-Token (NFT). The blockchain and more specifically NFTs provide artists with the medium to disseminate their works securely, transparently and directly to collectors through a peer to peer network, we are the portal connecting technology and artists.
We currently use the Tezos blockchain to tokenize artworks as well as keeping track of them and their owners.

How do I collect an artwork ?

Once you've found something you like click on “add to cart“ and then "continue to checkout".
Here you will have to fill in all the *required information including your email, your wallet address, billing address and payment info.

In order to own a Non-Fungible-Token (NFT) you need to have a crypto wallet where the NFT can be transferred to and your digital assets can be securely stored on the blockchain. See question below on how to setup your own wallet in 3 easy steps.

Once everything is filled in correctly click "place order" and you will receive an email confirming the purchase of the artwork.
Please allow up to 72 hours for the token to actually arrive in your Tezos wallet.

Get a wallet in 3 easy steps

In order to own a Non-Fungible-Token (NFT) you need to have a crypto wallet where the NFT can be transferred to and your digital assets can be securely stored on the blockchain.

Luckily, it is very easy to set up your own crypto wallet:

1. Click this link to get to Kukai’s Web Wallet Manager


2. Create your (Tezos) wallet by signing in with either your Google, Reddit or Twitter account (so called direct-auth)


3. Congrats, you now have a Tezos wallet! Just click on the button highlighted in red to copy your wallet address and paste it into our checkout field.

How do i see that i own an artwork?

You will receive a verification as soon as your credit card transaction is cleared by our processor and we’ve transferred the artwork onto your wallet. The owner alias you entered in checkout will then appear as „current owner“ next to the artwork on the platform.

Why does it take 72 hours to receive my purchased NFT ?

Since we accept credit card payments and transactions on the blockchain are permanent, we need to wait until our credit card processor tells us your charge is clear (hello cryptocurrencies).

I‘m an artist. Can i join portal?

Currently, we're in an early stage of our development with the sole goal to make this an accessible platform to anyone who is interested in joining. Make sure to join our waitlist to stay up to date on latest developments and future releases.